Business observability allows organizations to apply insights about specific user interactions (user observability) and understanding of application and infrastructure performance (system observability) to affect business outcomes.
IT leaders should be proactive by connecting with business stakeholders to observe the “outside-in” view of the systems that are providing critical functionality in today’s digital-first world.
Only by establishing full observability can they build end-to-end value chains and deliver high quality services that form the foundation for a digitally agile organization.
