Business issues |
Technology and governance issues |
Accelerating trend towards remote work (spurred greatly by the pandemic) |
Increasing need for integrating third-party-owned facilities (e.g., laaS, colo) |
Demand for increased digital business reach: online customer engagement/sales/support, supply chain management, partner integration |
Rise in hybrid solutions incorporating disparate functions and applications within a single process |
Increased reliance on cloud-based applications and other resources |
Development teams functioning as separate networks within the organization |
Rise of "business technologists" (formerly known as "shadow IT") who align solutions with business needs rather than existing IT infrastructure and policy |
"Domain sprawl," in which decades of expanding online domains create mazes of redirects and the potential for unseen back doors |
Accelerating interest in using external data streams and IoT sensors to facilitate more rapid and effective business responses to opportunities and requirements |
Potential exposure of sensitive information stored on the cloud (e.g., in Azure blobs or S3 buckets) due to misconfiguration/user error or through credentials found on the dark web |